The nextSource Blog is your one-stop shop for incisive industry perspectives, best practices, innovative ideas and overall thought leadership on all things relevant to workforce management.  Today’s post will look back over the last few months of posts to provide a brief synopsis of all the hard-hitting and valuable content this blog has been producing…

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Once a stalwart of the American labor force, retail as an industry has been experiencing an ongoing collapse. Similar to the precipitous demise of American manufacturing in the 1990s as entire career segments were washed away by a tide of offshoring to low-cost countries, retailers today are on the run. However, unlike the loss of…

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Retail as an industry is navigating through a time of significant operational change and upheaval. The very nature of how consumers interact with retailers has been radically changed by advancements like ecommerce and the “Amazon-ization” of expectations regarding shipping and delivery. As a result, there has been a widespread shift in business requirements and priorities…

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Omni-channel retail, borne of the advent of eCommerce, is the new paradigm for retail in the 21st Century. Its meteoric rise to dominance as a strategy is visible in the rapid decline and disappearance of retail powerhouse brands – many of which had existed for decades or more. Such dramatic and rapid change in the…

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